Visiting my pet

Visiting my pet

We understand that you miss your furry friends, and they miss you too. You are welcome to visit your pet at the DMV. To facilitate treatment procedure and allow hospitalized pets to get the rest they need, please respect the following schedules and rules.


Visiting hours :

  • On weekdays, between 2 pm and 3 pm, and between 8 pm and 9 pm.
  • On Saturdays, between 11 am and noon.

Visits are not allowed on Sundays or on holidays.

Duration of visits :

Visits are limited to 10 minutes. Please note that we do not allow more than two visitors at a time for each pet. Since treatments are not suspended during visiting hours, please make sure that you don’t disturb the staff’s work.

If you need information :

Technicians and customer service agents play a very significant role at DMV Centres and are there to provide you with relevant information. Your animal health technicians will be pleased to give you a brief update of the latest information on your pet’s condition. Should you need to discuss your pet’s case with the veterinarian, please do so during your daily phone call.